Hibaazi FAQ — All your questions answered, right here

Yes. After registration, a verification link will be sent to your email. Your account won't be activated until you click that link. If you don't see the email, check your spam folder.

No. Under Hibaazi's policy, each person may only hold one account. If multiple accounts are detected, all of them may be suspended and any funds held may be forfeited.

KYC must be completed before your first withdrawal. Go to Account Settings and upload a clear photo of your National ID (NID) or passport. Verification is usually completed within 24 hours.

login page Click the "Forgot Password?" option. A reset link will be sent to your registered email address. Click the link to set a new password. The link is typically valid for 30 minutes.

Yes, you can update your contact details in Account Settings after logging in. You will need to verify the new email address or phone number after making the change. Contact support if you run into any issues.

Yes. To close your account, email support@hibaazi.im. Make sure to withdraw any remaining balance before the account is closed. Responsible Gaming You can also enable self-exclusion from the page.

hibaazi supports multiple mobile banking methods including bKash, Nagad, Rocket, and Upay. Bank transfers and cryptocurrency options are also available. For more details, Payments Page View.

The minimum deposit at Hibaazi varies by payment method. For mobile banking, deposits typically start from 200 BDT. For the latest information, Payments Page Check it out.

Mobile banking withdrawals are typically processed within 15 minutes to 24 hours. Bank transfers may take 1–3 business days. Withdrawals may be delayed if KYC verification is incomplete.

First, refresh the page and wait 5–10 minutes. If the issue persists, email support@hibaazi.im with the transaction reference number and we will sort it out promptly.

Hibaazi does not charge fees on most deposits. However, some payment providers may apply their own fees. For more details, Financial Transactions Visit the page.

After opening a new account, a welcome bonus is automatically credited on your first deposit. Bonus amount and terms are available on the Latest Promotions on the page.

A wagering requirement means you need to place a set amount in bets before you can withdraw bonus funds. For example, a 30x wagering requirement on a 100 BDT bonus means you must wager 3,000 BDT in total. Terms may vary by offer.

Voucher codes can usually be found in promotional emails or on the Latest Promotions page. Enter the code in the "Voucher Code" field at the time of deposit. For more details, Voucher Page View.

Once the wagering requirement is met, your bonus balance converts to real funds and becomes withdrawable. Each bonus comes with its own specific terms, so read the offer details carefully.

At Hibaazi, you'll find slots, Live Casino games (roulette, blackjack, baccarat), Sports Betting, fishing games, and much more. New Games You can view recent additions on the page.

Yes, Hibaazi is fully mobile-optimized. You can access hibaazi.im from any smartphone browser and play all games without a separate app — the full experience, right on your phone.

If you lose connection, the game will pause. Once reconnected, log back in and the game will resume from where you left off. If any bets appear to be missing, contact support.

Yes. All games on hibaazi use RNG (Random Number Generator) technology, independently audited by third-party testers. The platform holds an international license.

Yes. Hibaazi uses SSL encryption to keep all data secure. Your personal information is never sold or shared with third parties. For more details, Privacy Policy Read more.

Change your password immediately and email us at support@hibaazi.im. Our security team will act promptly. You can also request a temporary account lock if needed.

Never. No Hibaazi representative will ask for your password, OTP, or banking details via email, phone, or Live Chat. Any such request is a scam — report it immediately.

Every bet you place on hibaazi earns loyalty points. Play more, earn more points, and climb to higher ranks. To learn more, Rewards page View.

Once you meet a specific betting volume threshold, High Roller status is granted automatically. High Rollers enjoy exclusive tables, special bonuses, and a dedicated personal account manager. High Roller Page View.

Loyalty points can be redeemed for cashback, free spins, bonus credits, and special rewards. Redemption options are available on the On the rewards page Details available.