Gaming should be a fun way to unwind. Hibaazi wants you to always play within your means, free from financial or emotional stress. Make use of our responsible gaming tools.
Our Tools
We believe gaming should be fun, not stressful. That's why Hibaazi offers a range of tools to help you maintain healthy gaming habits.
You can set your own daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Set your own time limit for how long you play. Once that limit is reached, Hibaazi will automatically alert you and, if needed, end the session.
If you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this time.
If you need a longer break from gaming, self-exclusion is available. You can suspend your account for a fixed period of 6 months up to 5 years.
You can set a loss limit in advance — once you reach it, you won't be able to keep playing. It's a simple and effective way to stay within your budget.
Hibaazi will remind you at regular intervals how long you've been playing and how much has been transacted in the current session — a simple but effective way to stay aware.
If gaming is becoming a problem, talk to us.
support@hibaazi.im
Key Message: Gaming is entertainment — not a way to earn money. Hibaazi wants you to play with a clear head, a set budget, and within reasonable time limits. Your happiness and safety are our priority.
Responsible gaming means playing in a way where you stay fully in control — knowing when to start, when to stop, and how much to spend. At Hibaazi, responsible gaming isn't just a policy; it's part of our culture.
Online gaming is growing fast in Bangladesh, attracting players of all ages — from young adults to the middle-aged. But many don't realise that gaming without boundaries stops being entertainment and can quickly become a problem.
Hibaazi believes that responsible gaming is not the player's responsibility alone — the platform shares it equally. That's why we've built a range of tools, safeguards, and support services.
Sometimes we don't realize gaming has gotten out of control. Watch out for these warning signs:
Warning: If two or more of the above signs apply to you, take a break immediately and contact us at support@hibaazi.im or enable self-exclusion on your account.
Answer the questions below honestly. This isn't a test — it's simply a way to take care of yourself:
Have you ever felt that your gaming habits are out of control, even when you've tried to manage them?
Has gaming caused problems in your personal or professional relationships?
After a loss, do you find yourself playing more to try to win back what you lost?
Have you ever taken out a loan or borrowed money from someone to fund your gaming?
Is gaming affecting your sleep, health, or daily life?
Do you ever turn to gaming when you're in a particular emotional state, such as feeling down or lonely?
If most of your answers are "Yes", use the protection tools below and seek help.
You can adjust your gaming limits at any time by logging into your Hibaazi account and visiting Settings. The following limits are available:
Decreasing a limit takes effect immediately. Increasing one, however, is subject to a 24 to 72-hour cooling-off period — intentionally built in to prevent impulsive decisions.
Self-Exclusion is a step you can take to voluntarily close your Hibaazi account for a set period of time. Once activated:
To activate Self-Exclusion, go to the "Responsible Gaming" section in your account settings or email support@hibaazi.im.
Often, family members or close friends are the first to notice when someone is struggling with gaming. If someone you care about is going through this:
You can request a Third-Party Exclusion on a Hibaazi account for someone close to you. Contact us at support@hibaazi.im with proof of your relationship.
You don't have to face a gaming problem alone. Hibaazi is always here for you:
Please Note: Asking for help isn't a sign of weakness — it takes courage. Hibaazi's support team will assist you with complete confidentiality.
Hibaazi strictly prohibits gaming by anyone under 18. We make no compromises when it comes to age verification:
Hibaazi's specific commitments to responsible gaming are:
Our Goal: Our top priority is ensuring every player at Hibaazi enjoys a safe, healthy, and fun gaming experience.
Your safety at Hibaazi is our responsibility. Open an account today and enjoy gaming with peace of mind using our protection tools.
Not applicable to under 18+ | Play Responsibly | Set Your Limits